Lotte Parcel Service Customer Center Phone Number Inconvenience Receipt Inquiry
I was going out a while ago, but seeing the courier drivers busily unloading the goods, I felt a little salty. Of course, I am doing all kinds of things at work as an office worker, but I felt that it is difficult to do it easily, running around like that for customers.
I feel so good when I buy things I wanted to buy or when I receive new products, but there are times when courier drivers make mistakes. 롯데택배 고객센터
Not all courier companies and drivers are like that, but there are cases where they deliver goods in a slightly unpleasant mood, so courier companies are constantly listening to customers for pre-management and image management of the company. 좋은뉴스
Let’s briefly check the customer center phone number and how to report complaints that customers using Lotte Courier can use if they have any inconveniences, returns or items do not arrive.
In order to check complaints or frequently asked questions to the customer center, you can access the Lotte Global Logistics website as above.
Then you can see several menus at the top.
Among them, there is a customer support section, so let’s select it here.
If you select the Voice of the Customer FAQ in Customer Support, you can submit complaints or compliments for kindness.
Lotte Global Logistics, which says that even a small question is precious, has items that can be received for such uncomfortable and commendable matters. You must agree to the collection of personal information below to register.
When registering, you will need to enter your name, phone number and password.
Then, the customer voice creation menu window appears.
After entering your name, phone number, and waybill number here, fill in the title and contents of the item you would like to praise or any inconveniences you had while receiving the item, and then select Register below to register at the customer center. it is possible
For returns or delivery delays, you can check the waybill number through an Internet search, but since we also operate a customer center, you can contact a representative by calling 1588-2121.
We have briefly checked the frequently asked questions. You can find out what heavy cargo is because a little more fee is charged for heavy cargo when you receive or leave the parcel.
First of all, in the case of courier items, it is around 25kg, but for more than that, you receive an anti-shipment fee. In addition, when sending a courier to the island, additional shipping charges are incurred, so it shows answers that it is good to refer to the courier fee guide.
You can see that the standard terms and conditions and items requested for reservations on Unline are kindly explained.
You can also see items that cannot be handled by courier, and it explains in detail how to proceed in the case of damaged goods, extra fares when shipping to mountainous areas, and returns of delivered items.